ServiceMaster Restore

ServiceMaster Restore is a nationwide network of franchised businesses that provides residential and commercial disaster restoration services. The company specializes in recovery from events such as water damage, fires, smoke damage, and mold remediation, aiming to help customers restore their properties to their pre-loss condition. As a direct service provider, its primary customers are homeowners and businesses who have experienced property damage. The data collected includes personal and contact information like names, addresses, phone numbers, and email addresses, which are necessary to provide quotes and perform services. While not a data broker, the company handles sensitive customer information often provided under stressful circumstances. The primary privacy risk involves the security of this data; a breach could expose personal details of individuals in vulnerable situations. To protect their information, individuals should be mindful of the data they share and can review the company's privacy policy to understand how their information is used and stored. The company provides an option for users to opt out of the sale or sharing of their personal information.